Once an order request has been received by us, you will receive periodic e-mails from us regarding the processing of your order. Within 24 hours of your order being shipped, you will receive an e-mail that contains the carrier tracking number (when available) for your order.
Your order goes through several steps before reaching your door. Here are those steps:
Step 1 (1-5 business days): Your order has been transmitted to the packing/shipping department (or one of our distributors), and Products are collected from our suppliers.
Step 2 (1-2 days): Order waits to get packaged.
Step 3 (1 day): Order is packaged and shipped* to carrier (e.g. Hong Kong Post, EMS, UPS etc).
Step 4 (3-14 days): Order is enroute via EMS or Hong Kong Post.
Estimated Delivery Time:
Hong Kong Post(Airmail): 10 to 21 days.
EMS: 5 to 10 days
How are warranties handled?
Repairs on defective merchandise are handled by the manufacturers and not by Fashionery Store,unless otherwise indicated.
If any item arrives damaged due to shipping, immediately contact the carrier. Keep all shipping materials and contact us through me immediately.
Is it safe to shop on-line at Fashionory Store?
We are secured and reliable seller.All billing information is processed by PayPal.com,considered trustworthy today.
We will never share your personal and private information with anyone, more details will declare in our privacy notice.
We are proud eBay sellers as well!Welcome to our eBay store as well Fashionerystore.
How do I know when my order will arrive?
Airmail: Airmail will take 10-25 working days from your order date for delivery.
For registered airmail:
You can check the tracing number on:
-If shipped by Hong Kong Post Registered Airmail, Please visit: http://app3.hongkongpost.com
- If shipped by Singapore Post Registered Airmail, Please visit: http://www.singpost.com/
- If shipped by China Post Registered Airmail, Please visit: http://intmail.183.com.cn/item/itemStatusQuery.do
United states tracking status-http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do
Because International shipping requires more complicated shipping procedures
(such as both countries customs, transit stations etc.), it will probably
take longer time for your items to arrive at the final destination. Thank
you for your understanding on this matter.
If you have any questions, please contact us first, We always help our buyers
to solve any problems.
We offer Free Shipping for All over the world
- Airmail: Airmail will take 10-25 working days from your order date for delivery.Although the delivery time is much longer, shipping cost is FREE if this option is chosen. Order tracking and shipping insurance are not available with shipping by Air Mail. Please take this into consideration when choosing this option.
-Fashionerystore offers regular registered airmail post shipping methods for some items only .
If we shipped you the wrong product, or it arrived defective or damaged, we can resend or refund to you.
If you ordered the wrong item, wrong size, or simply changed your mind,and you order has not been shipped, you may cancel it for a full refund.
Thank you for your understanding!
Answer to Negative Feedback
Ordered item and paid money was retuned heard no more from seller White Rhinestone Bowknot Evening Bag Wedding Handb 02/02/2011
-Dear customer,we did contacted you right after you made the payment that the item is out of stock and we also looking forward for your reply to change other color but without any response.Thank you
I have never recieved this item. Seller was contacted so many times No reply. Fake tracking Number. TopToy DSTTi Multimedia Card for NDSi/NDS/NDS Lite 02/15/2011
-Dear customer,We did not received any email from you.If we know the item you bought is not arrived,we will help you to solve the problem asap.Detailed Results:
Delivered, February 17, 2011, 2:20 pm, FREMONT, CA 94537.